About Us
Who We Are
OUR STORY
Founded by Lilian Onuorah and Patience Mbagwu, First Consult was born out of lived experience in the NHS. As seasoned project managers, Lilian and Patience saw firsthand the inefficiencies care providers face due to fragmented, outdated systems. Identifying a clear gap in the market for fit-for-purpose ERP solutions in social care, they established First Consult to bridge that divide—bringing technology, insight, and real-world application together in one service.
Who We Are
First Consult is a specialist consultancy dedicated to transforming healthcare operations through tailored ERP solutions and expert digital strategy. We work exclusively with domiciliary and residential care providers, helping them modernise systems, ensure compliance, and deliver better patient outcomes.
With a foundation in NHS project management, we bring unmatched sector expertise to care providers seeking efficiency, clarity, and long-term impact.
Our Mission
Our mission is to support care providers across the UK on their journey toward digital transformation by delivering expert consultancy and ERP systems built around their real-world needs.
We bridge the gap between outdated tools and modern operations—helping care teams improve compliance, streamline workflows, and enhance patient outcomes.
Our long-term vision is to become the leading technology partner for care providers across the country, setting new standards for innovation and impact in social care.
Looking Ahead
With a growing client base, strong industry relationships, and a scalable business model, First Consult is on track to develop proprietary ERP technology that sets the benchmark for the care sector.